But i test also wireless connection with the router it s working fine.
Tcl roku tv wired connection not working.
Spend way to much time on figuring out why the tcl roku tv won t connect.
I don t have any serious complaints but at that price i may take the chance just to have something to do with all my spare ethernet cables.
I test more than 3 router connections but every connection wired connection successfully and internet connection not work.
This product did not work even after restarting the tv.
With a 16mb connection i don t have a lot to spare and have always much preferred wired.
I have a modem google wifi router and then the tv.
And in most cases when a roku can t connect to the internet the problem isn t even with the roku itself but rather with the router other devices in your home or the connection settings.
Follow the steps below if you choose to connect your tv to the internet using an ethernet cable.
Not sure if this will confuse wifi software.
1 0 out of 5 stars did not work for 2019 32 tcl roku smart tv.
I bought this product because i do not have access to wireless and would like to connect my 32 tcl roku tv to the ethernet no ethernet port on tv.
Thanks for the information.
We have the exact same problem.
Confirm your software version and build.
Reviewed in the united states on january 24 2020.
This option is only available on tcl roku 4k tvs.
I ve got this year s 40 tcl roku tv and my wireless experience sounds much like yours.
I have the latest update.
Having some wireless connection issues.
At the back of your tcl roku 4k tv locate the ethernet port.
We also have centurylink and same tv as you describe.
Can also connect with phone hotspot but not with wifi or cable.
Did you figure out what was wrong.
Set it up with wired connection.
I restart roku device 10 to 15 times and also factory reset 3 to 4 times.
Last night i lost the wired connection.
I put a tcl roku tv 49 2 months ago.
I switched to wireless connection but want to go back to wired.
I have no idea why.
I don t show this issue before.
Talked with roku support tcl support and centurylink support without any luck.
Just wondering if i can buy a roku ultra and use the ethernet port and then use hdmi cable to connect to tv and bypass the wireless.
I have a 2019 roku smart tcl wireless tv 32s325 no ethernet.